In this day and age of electronic communications at the touch of a typing finger, it’s often easier (and certainly cheaper) to send an e-mail rather than pick up the phone and dial a number.
In many cases this is a great boon for both business and personal correspondence, but in a very personal situation such as a wedding, you have to be careful not to misuse the venue. Weddings are notoriously stressful for everyone involved, including all members of the wedding party from bride and groom to flower girl. Here are a couple of helpful tips about when and when not to e-mail in the course of wedding plans.
If you are dealing with a maid of honour or a wedding planner who tends to be a ‘take charge’ kind of personality, she may demand an immediate response to an invitation or request for a gift in her determination to do a super job for the bride. Here a polite e-mail can save a lot of hurt feelings or even hostility. Keep any conflict between you and the zealous one – don’t get the bride involved at all.
When you are dealing directly with the bride, remember that she is likely to be in a state of total irrationality, even if under normal circumstances she’s perfectly sensible. Highly emotional issues are best addressed ‘in person’ by phone as opposed to e-mails. The tone of voice conveys ‘soothing’ and ‘empathy’ a lot better than words on a page.
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